To request a refund, first ensure your purchase meets our refund policy criteria, typically within the last 30 days. Have your order details ready, and submit your refund request via our 'Contact Us' or 'Support' section on our website, or email our customer support directly. We'll review your request, which usually takes 3-5 business days, and if approved, process your refund to your original payment method. It may take up to 10 business days for the refund to appear in your account. For any questions or additional assistance, please contact our customer support team.